Can't download my file


#1

Hi! I would like to report that i couldn’t download my own Prezi file for offline. i tried it so many times but it still error. Could you let me know what should i do to download it? I have presentation tomorrow.
Thanks.
Best,

Ayu (toa_dfreaque@yahoo.com)


#2

Hi toa_dfreaque, can I ask what is the error, is there a number or a specific problem you could share (the Prezi team will be able to help with the error numbers)

cheers

John


#3

We are aware and currently trying to solve this issue. Sorry for any inconvenience and be sure to check the GetSatisfaction announcements when a fix becomes available.