My prezi, when I open it, eventually shows an exclamation mark and does not allow me to work on my presentation. Is this due to file size? To overcome this problem, I downloaded the desktop version. Every time I open the file, the desktop version freezes and becomes inopperable. Is this also due to the file size?
it’s probably a mixture of both. Prezi is not made to handle very big multi-media objects, see http://prezi.com/learn/insert-images/ and http://prezi.com/learn/insert-video/. Please have a look at the (solved) topics on
http://community.prezi.com/prezi/tags… and follow the advice there. In particular, please post the URL of your prezi, then one of our admins will attempt to fix the prezi for you.