Heeeeeelllllllllpppppppppppp!!


#1

Help - Why has my Prezi stopped stopped working. I’d really like to talk to someone ASAP because I’m doing a presentation this afternoon and I can’t do anything. Simon Gosling +447717776852


#2

Simon,

What exactly is not working; prezi.com, your prezi opening, you can’t edit? Please be more specific. If you could send me your url I can take a look at it. Before then please close out all your tabs/browsers and then close all the other applications open on your computer. Then reopen prezi.com. See if this helps.

Best,
Alyssa


#3

I’ve encountered just this problem with the following message before I’ve even logged in.

Oops…

It seems you ran into some errors with Prezi. Good news is, we have now received a notification e-mail about this, and will try to fix the problem as soon as possible.
Please check our support service for more Q&A, or follow PreziSupport on Twitter!

Thank you for your patience,
The Prezi team

I’m meant to be using a Prezi in class in an hour and half!


#4

Yep… Me too… Have been working on a Prezi all morning and have the same message as Colin above… Have a presentation this afternoon at 1pm GMT so it’s a bit urgent…

Many thanks

Tom