i cant't dowload my prezi, someone knows what's problem??


#1

i try to download the prezi but this operation is too slow and then apeears an error thar say that my prezi cant’t download.


#2

Same problem here, I have a to give a presentation in a few hours


#3

It’s a joke. I can’t believe they don’t have 24 hour support. For a paid cloud based solution like this - they need round the clock attention for their customers.

I literally paid the $59 this morning for this. Can’t believe it! Fingers crossed I can get a wifi connection later.


#4

this is a big problem, i had to send a presentatio about two or three hours ago and i cant’s dowload this, this is :frowning:


#5

someone already download the prezi


#6

Seems I’m not the only one.
Very poor support seeing I paid for the Pro version, spent 3 hours recreating my Powerpoint into a Prezi, only to be unable to download it.

Does not instil much confidence in what is primarily a business tool.


#7

I coulddn’t download either, there must be a problem with prezi servers. I’m in Europe and here it is 8am…

maybe big companies have 24/24h support, but prezi is not a big company, even if there are more and more users.

paying licenses have a premium support, here :
http://prezi.com/support/


#8

a emergency work-around could be to print as pdf…
printing works for me


#9

Same problem here; i need to give a presentation in 3 hours


#10

problem seems to be fixed; thnx


#11

yes! :slight_smile:


#12

not working again. it’s urgent it’s my first internship report in 30min


#13

sorry, it’s too late! you could have print it as pdf at least…


#14

My one still doesn ́t work. Yours are fixed?


#15

it’s a funny coincidence… 5 mins after i complained it started working again :slight_smile: anyway i hope it’s fixed for others too now :slight_smile: