Waste of my time!!!


#1

I am totally feed-up with Prezi. I spent hours putting in the data and cannot get a pathway to save beyond half of the data. I have tried extending and saving the pathway 3 times. Now as I try yet again to extend the pathway I get an explanation mark telling me to install Flash 10 or higher which I already have. The Flanagan Art Prize will not open at all when located by Prezi members - everyone gets an explanation mark now! Thanks for wasting my time! Jo Tate (joint editing with Caitlan Bennett)


#2

Hello Jo,

I’m sorry to hear that Prezi didn’t work as expected for you. This exclamation mark error is not a Prezi error though, but a generic one from Flash. It indicates memory problems, which can result from either over-sized prezi content (see http://prezi.com/learn/insert-images/ and http://prezi.com/learn/insert-video/ for the format and size limits of multi-media files in Prezi) or from a corrupted installation of the Adobe Flash plugin. Upgrading/re-installing it usually helps.

Can you please share the URL of the problematic prezi, then I can investigate directly for possible error sources in the prezi itself. This could help us improve prezi, to meet your needs. Thanks and kind regards,

Katrin


#3

Thanks for your reply - a relief to get anyone who might at the 23 hour be able to help.

http://prezi.com/6a9w4zinlsn9/the-fla…#

http://prezi.com/6a9w4zinlsn9/the-fla…

hope these are what you need to see what is going on?

thanks,
Jo


#4

It’s not the 23 hour in my time zone :wink:

Your prezi is about 90MB large, containing many large images. Depending on the computer that tried to run it, it might have simply been a problem of too weak CPU, graphics or RAM hardware.

There are also a few images, that exceed the 2880x2880 resolution limit. Please try replacing them with lower-res versions. If you can’t edit anymore at all, please let me know and I will delete those images from the Prezi’s XML code.

Kind regards,

Katrin